Getting Started
Welcome to Grey! This guide will help you get up and running in minutes.
System Requirements
- Windows: Windows 10 or later (64-bit)
- macOS: macOS 10.14 or later
- Linux: Ubuntu 20.04 or equivalent
- RAM: 4GB minimum, 8GB recommended
- Storage: 2GB available space
Installation
Windows Installation
- Download Grey-Setup.exe from our website
- Run the installer as Administrator
- Follow the installation wizard
- Launch Grey from Start Menu or Desktop
macOS Installation
- Download Grey.dmg from our website
- Open the DMG file
- Drag Grey to Applications folder
- Launch from Applications or Launchpad
Linux Installation
- Download Grey.AppImage
- Make it executable:
chmod +x Grey.AppImage
- Run:
./Grey.AppImage
Voice Recording
Grey's voice recognition is optimized for medical terminology in multiple languages.
Starting a Recording
- Click the microphone button or press Space
- Speak naturally at normal pace
- Grey will auto-detect medical terms
- Click stop or press Space again to end
Voice Commands
"New paragraph"
Start a new paragraph
"Add diagnosis [condition]"
Add to diagnosis list
"Insert medication [name]"
Add medication with dosage
"Create SOAP note"
Start SOAP format
Language Support
Grey supports medical documentation in 20+ languages with automatic detection.
Changing Language
- Go to Settings → Language
- Select your preferred language
- Medical terms adapt automatically
- Voice recognition adjusts to accent
Multi-language Features
- Switch languages mid-document
- Translate between languages
- Region-specific medical terms
- Local drug name databases
Medical Coding
Grey automatically suggests appropriate medical codes based on your documentation.
Supported Coding Systems
ICD-11
Latest WHO classification
ICD-10
Including CM and PCS variants
SNOMED-CT
Clinical terminology
CPT
Procedure coding (US)
Using Auto-coding
- Document your encounter normally
- Grey highlights codeable terms
- Click to see suggested codes
- Select appropriate codes
- Export with codes included
Templates
Save time with customizable templates for common encounters.
Built-in Templates
- SOAP Notes
- History & Physical
- Progress Notes
- Discharge Summary
- Consultation Reports
- Procedure Notes
Creating Custom Templates
- Go to Templates → New Template
- Design your template structure
- Add variable fields
- Set default values
- Save for future use
Export Options
Export your documentation in various formats for EHR integration.
Keyboard Shortcuts
Space
Start/Stop recording
Ctrl/Cmd + S
Save document
Ctrl/Cmd + N
New document
Ctrl/Cmd + E
Export
Ctrl/Cmd + T
Templates
Ctrl/Cmd + /
Show shortcuts
Troubleshooting
Microphone not working?
- Check system microphone permissions
- Ensure Grey has microphone access
- Try Settings → Audio → Test Microphone
- Restart Grey if needed
Voice recognition issues?
- Speak clearly and at normal pace
- Check language settings match your speech
- Reduce background noise
- Train voice profile in Settings
Export not working?
- Check file permissions
- Ensure sufficient disk space
- Try different export format
- Contact support if issue persists